We offer a return or exchange policy on unopened hair extensions within thirty (30) days of delivery. As long as the warranty sticker has not been broken, and the tester piece has not been tampered with, you may return your Kinky Curly Weaves within 30 days of delivery. Kinky Curly Weaves packaging have a special security seal which identifies if the packaging has been opened. We also ask that you contact Knky Curly Weaves before returning.
Non-returnable if opened
Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the safety seal on the packaging has been broken.
How do You make a return
You must contact us first at email@example.com within the thirty (30) day return period of receiving your order. We will then provide you with our return address which is Hudson, Quebec, where the returned items will be inspected to see if they qualify for a return. All Kinky Curly Weaves must be shipped back unopened in the original packaging and the packaging must not be defaced in any way or a return will not be issued.
Shipping of returned Item
You are responsible for all return or exchange shipping costs and we recommend that you send your return with a tracking number because Kinky CUrly Weaves will not be responsible for lost returns.
Also, please indicate on package “RETURN, NO DUTIES” or your package will be returned to you ONLY if you are international.
A full refund, excluding the original shipping cost, will be issued to your original payment method after we have received, inspected and confirmed that the returned hair extensions were not opened and taken out of the cardboard backing which is protected by a security seal.